Refund Policy

Rejuvia Return Policy

90-Day Money-Back Guarantee
If Rejuvia doesn’t work for you, your first Rejuvia order is covered by our 90-day money-back guarantee. Email hello@rejuvia.co within 90 days of your original purchase date and we’ll walk you through the process. Opened and used products are covered. We know you need to try it to know if it works.

Please note:

• The guarantee applies to your first Rejuvia order only. All other orders, including subscription renewals, are final sale and not eligible for return or refund.
• Returns must be authorized first. Email hello@rejuvia.co for instructions and a return address. Clearly write your order number and name on the return package. Returns sent without prior authorization cannot be processed.
• Customers are responsible for return shipping costs and labels.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, email hello@rejuvia.co right away with your order number and a photo of the issue. We’ll send you a replacement at no cost.

Processing Refunds
Once we receive your return, please allow 10–15 business days for us to process it. Refunds are issued to your original payment method, and your bank or card provider may take additional time to post the refund.

For promotional offers, the total amount paid is averaged across all sprays, and refunds are issued based on the per-spray value.

Modifying or Cancelling an Order
Our warehouse processes orders quickly. To modify or cancel an order, email hello@rejuvia.co as soon as possible. If a packing slip has not yet been created, we can modify or cancel it. Once a packing slip has been created, the order can no longer be changed or cancelled.

Subscriptions
You can skip, change, or cancel your subscription at any time from Manage Subscription, or by emailing hello@rejuvia.co before your next renewal date.

Questions? Our support team is always happy to help at hello@rejuvia.co.